Analysis of Good Corporate Governance in Banking Digitalization Transformation in Bank People of Indonesia (BRI) Unit Paguyaman

Robin Pakudu; Sumandjoko Sario

doi:10.47616/jamrsss.v4i2.382

Authors

Robin Pakudu Public Administration Study Program, Faculty of Social Science, Gorontalo Muhammadiyah University, Indonesia
Sumandjoko Sario Public Administration Study Program, Faculty of Social Science, Gorontalo Muhammadiyah University, Indonesia

DOI:

https://doi.org/10.47616/jamrsss.v4i2.382

Keywords:

Digitalization of Banking, Good Corporate Governance, Transformation

Abstract

This study aims to: know and analyze Good Corporate Governance in Banking Digitalization Transformation at Bank Rakyat Indonesia (BRI) Paguyaman Unit. The research method uses a qualitative approach with a descriptive type of research. The results of the study found that related to Good Corporate Governance in the Transformation of Banking Digitalization at Bank Rakyat Indonesia (BRI) the Paguyaman Unit in general has been running well. It can be seen from the 5 indicators of Good Corporate Governance, which include: 1) Transparency, 2) Accountability, 3) Responsibility, 4) Independence (Independence), and 5) Fairness (Justice / Equality) has gone quite well. However, it must be admitted that the digital transformation of banking has not fully gone well due to the reluctance of customers who prefer to make transactions directly compared to using digitally or online. In addition, the obstacles in implementing banking digitalization are hampered because the public does not fully understand and are able to use digital banking services. This can be seen apart from the reluctance in carrying out digital transactions also due to network support that is not able to optimally be used in online transactions.

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