Assessing the Impact of Digital Transformation on Access, User Experience, and Knowledge Management in Academic Libraries
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Academic Libraries,
User Experience,
Knowledge Management
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Abstract
This study investigates the impact of digital transformation on access, user experience, and knowledge management in academic libraries. Findings indicate significant improvements in resource accessibility and user satisfaction with digital tools, although challenges remain in interface design and digital literacy. The introduction of AI-driven knowledge management systems has enhanced the accuracy and efficiency of information retrieval. Despite progress, issues such as budget constraints and the need for inclusivity in digital tools highlight areas for continued development. This research emphasizes the need for further investments in technology, staff training, and inclusive practices.
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