The Effect of Organizational Climate and Job Satisfaction on the Formation of OCB in Marketing Staff of PT. AJMI Pontianak Branch
DOI:
https://doi.org/10.47616/jamrems.v2i4.228Słowa kluczowe:
Organizational Climate, Job Satisfaction and OCBAbstrakt
This research was conducted in Pontianak, involving marketing employees at PT. AJMI Pontianak Branch. Respondents of this research consisted of 35 men and 84 women with an age range between 24 s.d. 62 years old, with take home pay based on commission from their sales. This research data processing uses Multivariate Statistical Method, Structural Equation Modeling (SEM), WarpPLS6 Approach. Research findings state that organizational climate is a positive and significant builder for job satisfaction and OCB, job satisfaction is also a positive and significant shaper for OCB and job satisfaction is a significant mediation between organizational climate and OCB in marketing employees of PT AJMI Pontianak Branch.##plugins.generic.usageStats.downloads##
Bibliografia
Bahrami, M. A., Barati, O., Ghoroghchian, M. S., Montazer-alfaraj, R., & Ezzatabadi, M. R. (2016). Role of Organizational Climate in Organizational Commitment: The Case of Teaching Hospitals. Osong public health and research perspectives, 7(2), 96-100.
Eskandari, A., & Ghanbari, S. (2014). Organizational climate, job motivation and organizational citizenship behavior. International Journal of Management Perspective.
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of industrial and organizational psychology.
Luthans, F., (2006). Organizational Behavior, 7th Ed. Singapore : McGraw-Hill, International Edition
Maamari, B. E., & Messarra, L. C. (2012). An empirical study of the relationship between organizational climate and organizational citizenship behavior. European Journal of Management, 12(3), 165-174.
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of applied psychology, 76(6), 845.
Organ, D.W. (1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington, MA.
Permarupan, P. Y., Saufi, R. A., Kasim, R. S. R., & Balakrishnan, B. K. (2013). The Impact of Organizational Climate on Employee's Work Passion and Organizational Commitment. Procedia-Social and Behavioral Sciences, 107, 88-95.
Rioux, S. M. & Penner, L. A. (2001). The Causes of Organizational Citizenship Behavior: A Motivational Analysis. Journal of Applied Psychology, 86, (6): 1306-1314 Robbins, S. P. (2007).
Rizki, J. (2019). Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior (Studi Pada Karyawan PT. Solo Agung Nusantara Sukoharjo) (Doctoral dissertation, Universitas Ahmad Dahlan).
Robbins, S.P & Judge T.A. (2015). Perilaku Organisasi. Jakarta: Salemba EmpatSiroos
Schneider, B., González-Romá, V., Ostroff, C., & West, M. A. (2017). Organizational Climate and Culture: Reflections on the History of the Constructs in JAP
Shanker, M. (2012). Organizational citizenship Behavior: Leveraging effects on Transformational Leaders' Emotional Intelligence. Aweshkar Research Journal, 13(1).
Smith, P. C. (1969). The measurement of satisfaction in work and retirement: A strategy for the study of attitudes.
Subardjo, S., & Tentama, F. (2020). The role of job satisfaction towards Organizational Citizenship Behavior (OCB). International Journal of Scientific and Technology Research, 9(02), 6089-6091.
##submission.downloads##
Opublikowane
Jak cytować
Numer
Dział
Licencja
Copyright (c) 2021 Journal of Asian Multicultural Research for Economy and Management Study

Utwór dostępny jest na licencji Creative Commons Uznanie autorstwa – Na tych samych warunkach 4.0 Miedzynarodowe.


























