Evaluation of Lecture Hall Service and Infrastructures Construction Rules of Vietnam Universities Via A Case of Neu in Hanoi

Nguyen Dinh  Trung; Nguyen Trong  Diep; Le Ngoc Nuong; Dinh Tran Ngoc  Huy; Pham Thi Hong  Nhung

doi:10.47616/jamrems.v3i3.332

Authors

Nguyen Dinh Trung National Economics University (NEU), Hanoi Vietnam
Nguyen Trong Diep School of Law, Vietnam National University, Hanoi Vietnam
Le Ngoc Nuong Thai Nguyen University of Economics and Business Administration, Thai Nguyen Vietnam
Dinh Tran Ngoc Huy Banking University HCMC, Ho Chi Minh City Vietnam - International University of Japan, Japan
Pham Thi Hong Nhung Ho Chi Minh College of Economics, Vietnam

DOI:

https://doi.org/10.47616/jamrems.v3i3.332

Keywords:

Standards, Universities Building, Teaching Staff, Service

Abstract

Building a university design regulations and standards is not only necessary for units in the industry but also contributes to bringing to society modern educational models, suitable to the economic conditions of the country. The standard applies to the design, renovation and new design of university buildings throughout Vietnam, based on the document issued by the Ministry of Construction No. TCVN 3981:1985. This paper also suggest: Improve the quality of the teaching /lecture service staff. First, Develop a reasonable monitoring, evaluation and reward mechanism to motivate people to work hard; Second, Each faculty member on duty has a job description with clear responsibilities, rights and obligations; Third, Conduct ongoing training. It is necessary to regularly organize training and training courses on serving, communicating, and dealing with customers.

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