Implementation Analysis of Management Covid-19 Patients in Accordance with Standard Operating Procedures and Religious Approach

Abstract

The goal to be achieved in this study is to analyze the implementation of the management of COVID-19 patients based on Standard Operating Procedures and a Religious Approach at Pancur Batu General Hospital, Deliserdang Regency. This type of research is qualitative research with a phenomenological approach. Data collection techniques using interviews, observations, and surveys. Informants consisted of the Director of Nursing and Medical Services, the Head of Nursing, the Head of the COVID-19 Isolation Room, Nurses, doctors, chaplains. Qualitative data collection techniques using the Triangulation method. Data analysis used descriptive qualitative with technical triangulation data stages, sources and time. The results showed that policy standards and targets, resources, communication, and the duties and responsibilities of spiritual services at Pancur Batu General Hospital had been going well. the research of Pancur Batu General Hospital has policy standards and targets regarding the management of COVID-19 patients. Good available resources. Socialization and communication is done well, to patients and their families. Spiritual services are carried out virtually. Not only for patients, also for staff. It is hoped that this will provide an overview of the implementation of the management of COVID-19 patients in accordance with standard operating procedures and a religious approach so that it can be used as a basis for taking a further policy and increasing the satisfaction of every patient who comes.