KAMARUDDIN, N. N.; RIVAI, F. .; ZULKIFLI, A. . An Analysis of The Effects of Total Quality Management (TQM) on Patient Satisfaction in Hospital: A Scoping Review . Journal of Asian Multicultural Research for Medical and Health Science Study, [S. l.], v. 2, n. 4, p. 110-129, 2021. DOI: 10.47616/jamrmhss.v2i4.218. Disponível em: https://amrsjournals.com/index.php/jamrmhss/article/view/218. Acesso em: 1 nov. 2025.